University Quick Start

Where to get help

• Password problems are common at the start of term. Start by using our self-service password reset service.
• The IT helpdesk will help you access the University's digital services. Email it.support@hud.ac.uk or call 01484 473737.
• iPoint resolve a wide range of general queries or signpost you to the right specialist support. Email ipoint@hud.ac.uk or call 01484 471001.
• 24/7 online service and support is available via:
  students.hud.ac.uk - provides comprehensive information, advice and guidance.
  myhud.hud.ac.uk - provides access to your logged in personalised services.
  HudHelp - provides comprehensive set of FAQs and queries – you can log in and search for help 24/7.
• Start your support enquiry by email. University services support students by providing information, advice and guidance via email, phone and video calls. Please start your enquiry through our 'start an enquiry' tab on the homepage.
• Digital Skills Training. Get personalised one-to-one IT training for a range of digital tools and software. Email digital.skills@hud.ac.uk or book a Digital Skills and Training appointment. 

Your Students' Union

Offering a wide range of social events, as well as being home to a massive range of clubs, societies and volunteering opportunities, your Students’ Union is led by students for students and they're here to help you feel part of the Huddersfield community, gain new skills and meet new people.
 
To find out more about what they have going on follow them on Facebook, Instagram, Twitter and TikTok @huddersfieldsu or visit the SU website.
 
If you are in need of any independent advice or support on anything related to your university experience, the Students’ Union offers you independent advice and support. You can get in touch via students.union@hud.ac.uk. Or contact the SU Advice Centre directly.