PebblePad Student User Guide

Login to PebblePad

Login to PebblePad here: https://v3.pebblepad.co.uk/login/huddersfield/

Your login details for PebblePad are connected directly to your university login details and therefore are the same with the exception of your username.

Your PebblePad username is just your ID number and your password is the same as your University login.

For example if my ID number was u1234567 my login for University would be:

Username: u1234567@unimail.hud.ac.uk
Password: Student123

My login for PebblePad would be:

Username: u1234567
Password: Student123

Your login for PebblePad is the same login you would use to use a computer on campus.

Please ensure you type your details in and are not using AutoFill/remembered passwords/details as these may not be your most recent details. Also test your login on other university systems such as MyHud or Brightspace and ensure your credentials are correct.

Because the two accounts are linked you cannot reset your password through PebblePad, if you have genuinely forgotten it or are still encountering issues you will need to reset your University account by going to password reset.

Accessing your portfolio for the first time

PebblePad account for my External

If your external does not have a PebblePad account contact lta@hud.ac.uk and provide your externals first and last name and their email address, Cc them into the email and we can then create a UoH PebblePad account for them.

If they say they already have an account check they have an account with the University and not a different organization. PebblePad logins are organization specific. If they do already have an account with the University contact lta@hud.ac.uk, provide your externals first and last name and their email address and Cc them into the email and we can add them to your workspace.

Follow these steps to share your portfolio with an external.

Giving Externals access to your Portfolio – How to Share (Desktop View)

Before you give your external access to your portfolio please ensure you read the BE AWARE section below. Steps on how to share with your external are found underneath this caution.

BE AWARE You only need to share your portfolio once with your external. Once you have shared your portfolio with your external you do not need to do it again and you do not need to share individual assets/documents with them. The portfolio is their one stop shop to access all your work.

Academics do not need your work sharing with them they should already have access. If they don’t please get them to contact lta@hud.ac.uk.

If PebblePad requires you to upload documents/assets or create documents/assets please follow the instructions on the page to ensure externals can access them. Do not share the assets with externals or academics or to ATLAS. Externals can access them by logging into PebblePad and navigating to the necessary page where your work should be visible.

PebblePocket - Paramedic Students

Below are a selection of links for how to access and use PebblePad:

• Access and Login to PebblePocket
• Create a Competency
• Send to PebblePad Portfolio
• Check sent Competencies are in PebblePad

Common Issues

Avoid Multiple Devices

When working on your portfolio, please ensure it is only open in ONE tab or device.
If you open multiple times across multiple devices/tabs a duplication error may occur and potentially loss of information. To avoid this log out before closing after each use. It can take up to 30 minutes for the system to recognise you have logged out of a device so please bear this in mind.

FAQ

I have completed the wrong section, what do I do?

Unfortunately if you or/and your externals have filled in content but it is in the wrong section, there is not an easy way to copy or transfer things across to the correct section. The work will have to be redone/copied across manaully.

• If you fill in the wrong section copy (Ctrl+C) your content and paste (Ctrl+V) it into the correct section. You can overwrite your section when you do need to use the incorrectly filled part.
• If you notice your assessor has input feedback into the incorrect section the external will need to copy and paste the information into the correct section and redo any checkboxes in the correct section. They will also need to delete the incorrectly filled sections. Guidance on this can be found in the External HELP guide, specifically Deleting Feedback.

 

My Assessor/Supervisor cannot access my Portfolio?

For assessors and supervisors to access your Portfolio you need to share it with them correctly. Please refer to How to share your Portfolio earlier in this page.

 

I cannot share my Portfolio with my External

To share your Portfolio, your External needs to have a University of Huddersfield PebblePad account.

If you get the message “No external user was found with that email address” when you try and add your external, check the email address is correct and spelt correctly.

If it is spelt correctly and still cannot be found, contact lta@hud.ac.uk and provide your externals first and last name, their email address and CC them into the email and we can then create a UoH PebblePad account for them or check if they already have one.

Cannot see my Externals feedback?

If you are unable to see your Externals feedback, please check with them that they have released their feedback.

To do this please get them to go to the PebblePad HELP for Externals guide and specifically look at the section Saving and Releasing Feedback.

 

Nothing here helps me

If none of the help found in this document can support your issue, please contact lta@hud.ac.uk.